Privacy Policy

Information We Collect

We may collect a variety of information from or about you or your devices from various sources, as described below.

Information You Provide to Us

• Registration and Profile Information. When you sign up for an account, we will ask you for information such as your name, email address, mailing address, form(s) of official identification, demographic and other personal information.
• Communications. If you contact us directly, we may receive additional information about you. For example, if you contact us for customer support, we may receive your name, email address, your unique identifier, the contents of the message and any attachments you send to us, and any other information you choose to provide.
• Payment Information. If you make a purchase through our Services, your payment-related information, such as credit card or other financial information, is collected by our third party payment processor on our behalf.

Information We Collect When You Use Our Services

• Location Information. When you use our Services, we may infer your general location information, for example, by using your internet protocol (IP) address.
• Device Information. We receive information about the device and software you use to access our Services, such as your IP address, web browser type, operating system version, phone carrier and manufacturer, application installations, device identifiers, mobile advertising identifiers, and push notification tokens.
• Usage Information. To help us understand how you use our Services and to help us improve them, we automatically receive information about your interactions with our Services, such as the pages or other content you view through our Services and the dates and times of those visits.
• Information from Cookies and Similar Technologies. We and third party partners collect information using cookies, pixel tags, or similar technologies. Our third party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services. Please review your web browser’s “Help” file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies from the Service, you may not be able to utilize the features of the Service to their fullest potential.

Information We Receive from Third Parties

• Correctional Facilities. If you are incarcerated, we may receive additional information about you, such as a unique identifier assigned to you, from your correctional facility. The information we receive from the correctional facility will be determined by our agreement with the facility and may include any of your information maintained by the correctional facility.
• Community Partners. We may receive additional information about you, such as enrollment and membership information, from third parties such as probation and parole offices, reentry organizations, community based organizations, government agencies, ministries and counselors to help us understand how our Services are used.

How We Use the Information We Collect

We may use the information we collect:

• To provide, maintain, improve, and enhance our Services;
• To understand and analyze how you use our Services and develop new products, services, features, and functionality;
• To communicate with you, provide you with updates and other information relating to our Services, provide information that you request, respond to comments and questions, and otherwise provide customer support;
• For marketing and advertising purposes, such as developing and providing promotional and advertising materials that may be relevant, valuable or otherwise of interest to you;
• To generate anonymized, aggregate data containing only de-identified, non-personal information that we may use to publish reports;
• To facilitate transactions and payments;
• To find and prevent fraud, and respond to trust and safety issues that may arise;
• For compliance purposes, including enforcing our Terms of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency; and
• For other purposes for which we provide specific notice at the time the information is collected.

How We Share the Information We Collect

• Affiliates. We may share any information we receive with our affiliates for any of the purposes described in this Privacy Policy.
• Vendors and Service Providers. We may share any information we receive with vendors and service providers retained in connection with the provision of our Services.
• Research Partners. We may share information we receive or collect with our research partners.
• Government Partners. We may share information we receive or collect with our government partners.
• Analytics Partners. We use analytics services such as Amplitude to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources.
• Correctional Facilities. We may share any and all information we collect with correctional facilities, including the correctional facility where the incarcerated individual using our platform is located.
• As Required By Law and Similar Disclosures. We may access, preserve, and disclose your information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety.
• Merger, Sale, or Other Asset Transfers. We may transfer your information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets. The use of your information following any of these events will be governed by the provisions of this Privacy Policy in effect at the time the applicable information was collected.
• Consent. We may also disclose your information with your permission.
• Mobile Information. We do not sell or share your mobile opt-in information, phone number, or text-messaging consent with any third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS/Text Messaging

When you provide your mobile phone number and opt in to receive text messages from Emerge Career, including during account registration, application, scheduling, or support conversations, we use your phone number to send you account, enrollment, training, appointment, and support-related text messages and to respond to you. Message frequency varies. Message and data rates may apply. Reply STOP at any time to unsubscribe, or reply HELP for help.

We do not sell or share your mobile opt-in information, phone number, or text-messaging consent with any third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Security

We make reasonable efforts to protect your information by using safeguards designed to improve the security of the information we maintain. However, as no electronic transmission or storage of information can be entirely secure, we can make no guarantees as to the security or privacy of your information.

Children

We do not knowingly collect, maintain, or use personal information from children under 13 years of age, and no part of our Services is directed to children. If you learn that a child has provided us with personal information in violation of this Privacy Policy, then you may alert us at support@emergecareer.com.

International Transfers of Data

Our Services are hosted in the United States and intended for users located within the United States. If you choose to use the Services from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the United States for storage and processing. Also, we may transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Services. By providing any information, including personal information, on or to the Services, you consent to such transfer, storage, and processing.

Accessing/Updating Your Information

You can update your account and profile information or close your account by contacting us at support@emergecareer.com or through your application settings. Please note that in some limited circumstances, we may retain some of your information for a period of time after you delete your account.

Changes to This Privacy Policy

We will post any adjustments to the Privacy Policy on this page, and the revised version will be effective when it is posted. If we materially change the ways in which we use or share personal information previously collected from you through the Services, we will notify you through the Services, by email, or other communication.

Contact Us

If you have any questions, comments, or concerns about our processing activities, please email us at support@emergecareer.com or write to us at 1019 Main St #1007 Bridgeport, CT 06604. If you choose to email us, please include “privacy policy” in the subject line of your email.